We understand the impact to your business; therefore we will come up with a tailored solution that best meets your needs and schedules of staff.
A level of customization is built in to every workshop, as participants will be challenged to produce customer charters, replicate sales calls strategies and tactics, and action-based role plays for their specific niche areas; however we will also design specific case studies and scenarios via preparation from calls and/or meetings with you, so that participants will experience as close to real-life
situations as possible.
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What is selling all about? |
Discussion and input. |
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Types of Sales Functions and Roles |
Input and discussion. |
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Art of Sales Overview |
- The Solutions Based Selling Model
- Structure of a Sales Call
- Getting past the Gate Keeper
- Introduction Statement
- Dealing with the “Initial No”
- Rapport Building
- Presentation
- Problem ID and Needs Analysis
- Objection Handling
- Closing / AFTO
- Dealing with Objections
- Review of the flow of a solutions based Sales Call Process
Group work including role play. |
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The Tools of Sales |
Input and group discussion. |
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Personality Profiling |
- Strengths and Weaknesses analysis
- Individual action plan.
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Qualities of an Excellent Sales Person |
Group interactive discussions and presentation in pairs |
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Your Philosophy of Sales |
- Your value system
- The Story of Aso
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Leadership Skills |
- 7 habits of Highly effective People
- Great Effective Leaders vs. Powerful/Manipulative Leaders
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Communications |
- Effective listening and speaking
- Circle of communication
- Being in love
- How to improve communication skills
- Role play and group work.
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Psychology of Sales |
- Law of attraction
- Motive vs. Motivation
- Why do people enjoy conversations?
- Input and discussion.
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Customer Service as a Sales Tool |
- What is excellent customer service?
- How is it a sales tool?
- Input and group work.
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Focused Sales Activity Areas |
- Organizational Planning
- Strategic and Tactical Planning
- Territory Management
- Administrative activities
- Prospecting
- Time Management
- How to control and manage a conversation
- Getting passed the Gate Keeper
- Stalls vs. Objections
- Dealing with objections
- Closing
- Input, group work, case studies and scenarios, role plays.
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Summary |
- Written testing (optional)
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